FAQs - MES
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Frequently Asked Questions

Is live video streaming difficult?

With some companies “Yes!” Some of these companies require multiple software applications running simultaneously to assist with live streaming setup procedures. But with MOBILE EVENTS LIVE STREAMING it is as simple as three easy steps.

What makes my live video stream buffer and skip?

This happens when you are pushing more information than your software can handle. MOBILE EVENTS LIVE STREAMING can show you how this happens and how to have the best production possible.

When I live stream an event who owns the content?

With MOBILE EVENTS LIVE STREAMING you will always own your content to move, download or delete the recording. It is yours to decide.

How can I make money with live video streaming?

Our Company offers the ability for you to sell businesses in your area commercial time during your events. We have had some clients sell as much as $90,000.00 for a year of broadcasting to advertisers. Your potential will depend on many factors in your area.

Do I have to schedule events when I want to live stream something?

With MOBILE EVENTS LIVE STREAMING you are set with your own channel and you do not have to schedule anything or contact anyone. You are free to go live anytime you so choose to.

Can I see a live demo of what MOBILE EVENTS LIVE STREAMING Live offers?

Contact our sales office and schedule a live demo 305-586-9383 or sales@MOBILE EVENTS LIVE STREAMINGlive.com.

Why is my live broadcast is out of sync?

Many encoders will get out of sync, in terms of the video and audio feeds, if the CPU of the machine running the encoder is being taxed.

Adobe, for the Adobe Flash Media Live Encoder, states the following:

  • Ensure that the CPU usage of the encoding computer and the subscriber computer is not more than 75%.

If you are running into this problem, please try to close other programs (including possibly your virus scanner) to see if it improves performance and sync.

This also applies for the resulting file archive these encoders might be saving to your computer.

When does “Event Plan” Bandwidth expire?

All event plan bandwidth expires 12 months (1 year) after being purchased.

As a side note, this was originally called “Pay As You Go” bandwidth. Although the name changed, the same principals apply to both and each expire 12 months after purchase.

What is the latency / delay on live streaming?

Depending on which type of channel you have, there will be a different amount of latency in the live stream.

For HTML5 live channel, due to taking the RTMP feed and making it compatible over mobile devices, there is a delay of 30-45 seconds.

Latency might be longer if your upload connection is “slow” or computer is using too many resources to push through the encoder signal.

To get a low latency live channel, please contact us as we are offering a low latency solution for our pro plans and above (latency of 8s in average).

What is RTMP?

RTMP is an abbreviation of Real Time Messaging Protocol, this is a proprietary protocol developed by Adobe for streaming audio, video and data over the Internet between a Flash player and a server.

MOBILE EVENTS LIVE STREAMING currently used a split Flash and HTML5 based player, which adapts based on the source (desktops will get Flash, mobiles with get HTML5), and allows live streaming through RTMP based encoders.

For more information about RTMP, feel free to visit https://en.wikipedia.org/wiki/Real-Time_Messaging_Protocol.

What is monetization?

Monetization describes the process of generating revenue from online content using a variety of means, such as advertising or subscription services.

What is H.264 and is it supported by MOBILE EVENTS LIVE STREAMING?

H.264, or MPEG-4 AVC, is a video compression standard that is commonly associated with the distribution of high definition content. This is the form of compression used for Blu-ray discs as well as many streaming video applications on the internet.

The video standard is fully supported over the MOBILE EVENTS LIVE STREAMING platform for both live and on demand streaming.

What is frame rate or FPS?

The term frame rate and FPS are often interchangeable. FPS stands for frames per second and refers to the number of video frames that display each second in a stream or other video source. This term is the same as frame rate.

Using your encoder, you can control how many frames per second a video has when broadcasted over MOBILE EVENTS LIVE STREAMING. The human eye is well equipped to see over 100 FPS, although the defacto standard is often around 60 FPS. Some would argue this has been moved to 72 FPS with the advent of more tech heavy setups.

As a rule of thumb, you can get away with lower FPS (which would also lower the amount of bandwidth you are using) if you are streaming low motion content. If there is heavy motion, you will probably want a higher FPS to make the motion feel more fluid.

What is bit rate?

This is used to either track the speed of transfer over the internet, and how much bandwidth it will consume, or to track the quality of a form of media. For example, something with a high bit rate means that the quality is consistently high and is generally better.

What is bandwidth?

Bandwidth is a rate of data transfer, generally a metric of how much data can be sent in a given time period that is mandated by the stress and traffic caused on a server.

For MOBILE EVENTS LIVE STREAMING, this refers to the amount of traffic caused from streaming (higher audience and higher bitrate translate into more bandwidth being consumed).

If you are unfamiliar with bandwidth and streaming, please use this calculator to get an idea of what bandwidth might be consumed from your streams

What is an FTP?

It stands for File Transfer Protocol, and deals with FTP clients like Filezilla as a way to upload content to your account. FTP clients are external programs which allow you to connect to a web service, like MOBILE EVENTS LIVE STREAMING, using login details that include

server
username
password

What is an encoder?

An encoder is software or hardware that converts from one format or code to another. It is integral in doing live streaming.

Over MOBILE EVENTS LIVE STREAMING, you can use any encoder that outputs into RTMP. If you have never used an encoder before or are unfamiliar with what this is, don’t feel intimidated. Instead, simply download the software program Adobe Flash Media Live Encoder which is offered on the Encoder Setup page.

What is a CDN and does MOBILE EVENTS LIVE STREAMING use one?

CDN is short for content delivery network. This is a network of servers that deliver a web page or web content, such as video, to a user.

A CDN copies the web content to a network of servers that are dispersed at geographically different locations. When a user requests content that is part of a CDN, the CDN will redirect the request from the originating site’s server to a server in the CDN that is closest to the user and deliver the cached content.

The closer the CDN server is to the user geographically, the faster the content will be delivered.

So using a CDN is ideal for streaming video, especially to a geographically diverse group of viewers.

In MOBILE EVENTS LIVE STREAMING’s case, we use two CDN networks: both Akamai and EdgeCast are employed to help deliver video content globally.

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